This Privacy Policy explains how ScaleDoctor ("we", "us") collects, uses, stores, and protects your personal information when you use our website, dashboard, and related services.
| Category | Examples |
|---|---|
| Contact details | Name, email, phone number, business/company name, location |
| Account information | Login email, password (stored encrypted/hashed), account role |
| Project information | Project requirements, budget, timeline, uploaded documents, photos, videos, and voice notes you choose to share |
| Payment-related information | Subscription/project payment amounts and status; we do not collect or store your full bank account, card, or UPI PIN details |
| Referral program data | Referral codes, referred contacts' name/email, credits earned and redeemed |
| Usage information | Pages visited, general device/browser information, for basic security and troubleshooting |
We process your information based on your consent (given when you submit a form or create an account), to perform our contract with you (delivering the service you signed up for), and to comply with legal obligations where applicable.
Your data is stored using Supabase (a third-party database and authentication provider) with row-level access controls, meaning your project data is only accessible to you and authorized studio team members. We take reasonable technical and organizational measures to protect your data, but no method of transmission or storage is 100% secure.
We do not sell your personal information. We may share limited information with:
We do not share your data with advertisers, and our products do not display third-party ads.
We retain your account and project data for as long as your account is active, or as needed to provide ongoing support, plus a reasonable period afterward for record-keeping and legal purposes. You may request deletion of your account and associated data by contacting us, subject to any legal retention requirements (e.g. financial records).
Subject to applicable law (including India's Digital Personal Data Protection Act, 2023, where it applies), you may have the right to:
To exercise these rights, contact us at admin@scaledoctor.in.
Our services are intended for business owners and individuals aged 18 and above. We do not knowingly collect personal information from children.
We use minimal cookies/local browser storage strictly necessary to keep you logged in to your dashboard. We do not use third-party advertising or tracking cookies.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Grievance Officer: Gopinath Nelluri
Email: admin@scaledoctor.in
Address: Vijayawada, Andhra Pradesh, India